Returns & Exchanges
At 42Lolita, we want you to be completely satisfied with your kawaii fashion coordinates, which is why we offer a 14-day return window for items in original, unworn condition. Please note that custom-sized garments and intimate apparel are final sale and cannot be returned or exchanged.
Submit a Request
Contact our support team within 14 days of receiving your package, providing your order number and clear photos of the items you wish to return.
Receive Authorization
Once your request is reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and the specific return shipping address for our warehouse.
Pack and Ship
Securely pack the items in their original packaging with all tags attached and ship them back to us using a trackable mail service at your own expense.
Quality Check and Refund
After our team inspects the returned items to ensure they meet our quality standards, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing